31:I[175696,["$1d","$1e","$1f","$20","$21","$22","$23","$24","$25","$26","$27","$28","$29","$2a","$2b"],"default"] 32:T7d6,Returned products must be in perfect condition and in their original packaging. Any item not meeting this requirement cannot be refunded.

Please note, our catalogs and PDF patterns are neither accepted for return, exchange, nor refunded.

Regardless of the reason for return and your initial delivery method, you have 2 options to return your parcel to us:

From any relay point FREE OF CHARGE by clearly indicating that it is a return and noting the following address on your parcel:

ENSOVO / PP YARNS & CO
Internet Returns
ZI des 4 vents
1 avenue Antoine Pinay
59510 HEM

This return is FREE in mainland France. Find the list of relay points near you here, Click here

You also have the option to return your parcel to us free of charge via Relay Colis (Mondial Relay) at the address below by downloading the return label available in your customer area:

ENSOVO / PP YARNS & CO
Internet Returns
ZI des 4 vents
1 avenue Antoine Pinay
59510 HEM

Colissimo shipments will be made at your expense, PP YARNS & CO does not accept any other return method.

In all cases, we thank you for indicating your customer references (customer number, order number, invoice number) and specifying the precise reason for your return.

PP YARNS & CO does not reship goods but processes a refund.

If your return results in a refund, it will be processed as soon as possible and no later than 30 days after receipt of your parcel in our services (except for a refund of a non-compliant product or a product delivered late, in which case the refund will be made within a maximum of 14 days from receipt of your refund request).

However, this refund is conditional on the return of the goods for which you request a refund if you have received them.33:T4e5,My privilege voucher:

The privilege voucher is triggered when you reach {threshold} points on your loyalty card:

1. {threshold} points are automatically deducted from your points balance, within approximately one week after your last purchase.
2. You then receive an email, indicating your discount code which will give you a {discount}% discount on your next purchase. This discount code is valid for 90 days.

If you do not receive your email, please check your "spam" folder and verify that your email address is correct in your customer area.

If you encounter difficulties at this stage, do not hesitate to contact our Customer Service at 09.70.823.300, Monday to Friday between 9am and 6pm.

My birthday benefit:

You receive an email with a discount code also giving you a 15% discount on your next purchase. This discount is valid for 30 days and cannot be combined with another current offer.

If you do not receive your email, please check your "spam" folder and verify that your email address is correct in your customer area.

If you encounter difficulties at this stage, do not hesitate to contact our Customer Service.34:T649,

Returned products must be in perfect condition and in their original packaging. Any item that does not comply with this charter cannot be refunded.

Note: Our catalogs and PDF patterns are neither taken back, nor exchanged, nor refunded.

Whatever the reason for return and whatever your initial delivery method, you have 2 options to return your package:

From any relay point FREE OF CHARGE, making sure to indicate that it is a return and noting the following address on your package:

ENSOVO / PPY and Co -
Internet Returns
ZI des 4 vents
1, avenue Antoine Pinay
59150 HEM

This return is FREE. Check here for the list of relay points near you, Click here

You also have the option to return your package by Colissimo at your expense to the address below:

ENSOVO / PPY and Co -
Internet Returns
ZI des 4 vents
1, avenue Antoine Pinay
59150 HEM

In all cases, please indicate your customer references (customer no., order no., invoice no.) and specify the exact reason for your return.

If your return results in a refund, it will be processed as soon as possible and at the latest within 30 days following receipt of your package in our services (except for a refund of a non-compliant product or a product delivered late, in which case the refund will be made within a maximum of 14 days from receipt of your refund request).

30:["$","$L31",null,{"formats":"$undefined","locale":"en","messages":{"equivalences":{"title":"Find an equivalent yarn among our 80 qualities","description":"Would you like to choose a different yarn than the one suggested in the pattern? Refer to the equivalence table below to find a yarn with a similar gauge, i.e. one that has the same number of rows and stitches.","helpSection":{"category":"Knitting Help","title":"You have found an equivalent:","subtitle":"How to calculate the quantity of balls needed to make your pattern?","content1":"To calculate the number of balls of an equivalent yarn, but with a different yardage, you must multiply the total yardage of the pattern and divide by the yardage of the new ball.","exampleTitle":"Example:","exampleContent":"If you need 10 balls of lambswool (134m) 10x134m = 1340 m, I want to knit phil cotton 3 (121m), then I must divide 1340 m by 121 m = 11.07, or 12 balls.
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Also enjoy exclusive benefits:","promoAdvantage1":"Early access to upcoming catalogue explanations","promoAdvantage2":"1 free binder to organize your sheets","promoAdvantage3":"1 free set of model visuals at each catalogue release","promoFooter":"Choose the plan suited to your monthly download needs and easily enrich your in-store model offer.","discoverPlans":"Discover plans","changePlan":"Change plan","vatExcluded":"excl. 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By logging into your customer area, in the \"My orders and returns\" section, you can also track the progress of your order.

If you encounter difficulties at this stage, do not hesitate to contact our Customer Service at 09 70 823 300 from Monday to Friday from 9am to 12:30pm and from 1:30pm to 5:30pm."},"returnPolicy":{"question":"Return my items","answer":"$32"},"downloadPatterns":{"question":"Find my downloadable document","answer":"Your downloadable document order is processed as soon as you have validated your payment.

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By logging into your customer area, in the \"My Dashboard\" and \"My Documents\" section, you have access to a link allowing you to download your pattern (within approximately 30 minutes after placing your order).

If you encounter difficulties at this stage, do not hesitate to contact our Customer Service at 09 70 823 300."},"vipCardBenefits":{"question":"My loyalty or birthday benefits","answer":"$33"},"orders":{"transportedBy":"Transported by {carrier}","orderNumber":"Order No. {number}","date":"Placed on {date}","by":"by {name}","preparationDate":"Chosen preparation date {date}","deliveryDate":"Chosen delivery date {date}","totalWithoutTax":"Total amount: {total} excl. tax","preorder":"Preorder","noOrders":"You haven't placed any orders yet","fetchError":"An error occurred while fetching orders","fetchOrderError":"An error occurred while fetching the order","orderNotFound":"Order not found","status":{"processing":"Processing","shipped":"Shipped","delivered":"Delivered","canceled":"Canceled","unpaid":"Awaiting payment","saved":"Saved","prepared":"Being prepared","digital":"Digital order"},"trackMyPackage":"Track my package","returnOrder":"Return label"},"orderTracking":{"title":"Order tracking"},"addresses":{"shippingAddress":"Shipping address","billingAddress":"Billing address","noAddresses":"You don't have any saved addresses yet","title":"My addresses","addAddress":"Add an address","editAddress":"Edit","deleteAddress":"Delete","confirmDelete":"Are you sure you want to delete this address?","addressDeleted":"Address deleted","addressCreated":"Address created","addressUpdated":"Address updated","errors":{"createFailed":"Error creating address","updateFailed":"Error updating address","deleteFailed":"Error deleting address"}},"documents":{"noDocuments":"You don't have any documents yet"},"myPreferences":{"title":"My Preferences","linkText":"View privacy policy.","description":"Manage your communication preferences to receive news, inspiration, offers and promotional events.","preferences":{"email":"Email","sms":"SMS","post":"Mail"},"successMessage":"Your preferences have been updated successfully.","errorMessage":"An error occurred while updating your preferences. Please try again later."},"customerService":{"title":"Need help with your order? You'll find some useful links below","contactLinkText":"Contact Customer Service","mail":{"title":"By Email","description":"For simple questions, send us an email and we'll reply as quickly as possible.","button":"Contact Form"},"phone":{"title":"By Phone","description":"Our customer service is open from Monday to Friday without interruption between 9:00 AM - 12:30 PM, then 1:30 PM - 5:30 PM (local call cost).","button":"Contact +33 9 70 823 300"}},"promoCodes":{"title":"My promo codes","copy":"Copy","copied":"Copied!","expiresOn":"Expires on {date}","birthday":{"label":"Birthday code","code":"ANNIVERSAIRE15","unavailable":"Your birthday code is not available yet.","unavailableWithDate":"Available on {date}, on your birthday!"},"advantage":{"label":"Advantage code ({threshold} points)","description":"You have accumulated {threshold} loyalty points. 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","title_2":"Calculate the equivalent number of balls","text_2":"

To replace a yarn indicated in a pattern with another, you must ensure the following points:

the needle size is identical
both gauges are identical
the seasonality of the yarns is identical, unless you wish to knit a summer pattern in a winter quality yarn or vice versa.

After validating these elements, you need to calculate the equivalent number of balls. Indeed, for the same weight, the yardage of the chosen ball may be different. For this, multiply the total yardage of your pattern and divide by the yardage of the new ball.

For example, if you need 10 balls of Lambswool (134m), you will need 134*10=1340 meters of yarn. If you replace the Lambswool with Cotton 3 (121 m), you will then need 1340/121=11.07, so 12 balls.

Therefore, 10 balls of Lambswool = 12 balls of Phil Cotton.

If you encounter any difficulties at this stage, please don't hesitate to contact our \"Knitting Advice\" Service

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Please select another partner.","currentShop":"Current","searchPartner":"Search by name, store or code...","searchPartnerHint":"You can search by: client's commercial name, store name or store code","noPartnerFound":"No partner found","connectedAs":"You are connected as","backToProfile":"Back to my commercial profile","back":"Back","validate":"Confirm"},"revenueProgress":{"title":"Your progression","currentStatus":"Your current status","currentDiscountLabel":"Current discount","coefficientLabel":"Applied coefficient","revenue12Months":"Revenue last 12 months","monthTargetHeading":"Revenue target to reach the next tier","monthTargetTitle":"Amount to reach this month: {amount}","monthOrdersPlaced":"Amount of orders placed this month: {amount}","barMonthLabel":"Revenue this month","barRestLabel":"Revenue to reach before month end","barBaseLabel":"Revenue over the last 11 months","tierMaxReached":"You have reached the highest tier.","tierLast":"{amount} and up","ht":"excl. tax","learnMore":"Learn more","modalTitle":"Discount tiers explained","tableCaption":"Overview of the different discount tiers","colTier":"Tier","colRevenue":"Revenue bracket","colDiscount":"Discount","colCoeff":"Dynamic coefficient","tierBase":"Base tier","tierN":"Tier {n}","coeffExplanationTitle":"How the coefficient works","coeffExplanation1":"The dynamic coefficient is calculated based on your net purchases over the last 12 months.","coeffExplanation2":"It determines your purchase price (your net purchase price = public selling price / dynamic coefficient).","coeffExplanation3":"This coefficient is automatically updated on the 1st of each month.","seeYourTier":"See your tier","vipTitle":"VIP Club","vipStatusMember":"VIP","vipStatusNonMember":"Not VIP","vipProgressLabel":"Progress","vipTargetTick":"Target to reach: {amount}","vipMonthTargetTitle":"Amount to reach to be VIP next month: {amount}","vipJoinAchieved":"Goal reached: you join the VIP Club next month!","vipKeepAchieved":"Goal exceeded: you keep your VIP status next month."},"accessibility":{"seo":{"title":"Accessibility Statement - Phildar","description":"Accessibility statement for the phildar.com website in accordance with the European Directive (EU) 2019/882 (European Accessibility Act) and the RGAA 4.1.2."},"title":"Accessibility Statement","lastUpdated":"Last updated: April 23, 2026","intro":"Phildar is committed to making its website accessible in accordance with the European Directive (EU) 2019/882 on accessibility of products and services (European Accessibility Act), transposed into French law by law no. 2023-171 of March 9, 2023 and decree no. 2023-931 of October 9, 2023.","scope":{"title":"Scope","content":"This statement applies to the website phildar.com."},"legalFramework":{"title":"Legal framework","content":"As an e-commerce company, Phildar is subject to digital accessibility requirements defined by:","items":{"eaa":"European Directive (EU) 2019/882 (European Accessibility Act), applicable since June 28, 2025","law":"French law no. 2023-171 of March 9, 2023, transposing the directive into French law","decree":"Decree no. 2023-931 of October 9, 2023, on accessibility requirements for products and services","rgaa":"The RGAA (Référentiel Général d'Amélioration de l'Accessibilité) version 4.1.2, the applicable technical standard in France"}},"conformity":{"title":"Compliance status","status":"Non-compliant","content":"The website phildar.com is not yet compliant with the French RGAA (Référentiel Général d'Amélioration de l'Accessibilité) version 4.1.2. A full audit has not yet been conducted. Improvements are underway."},"compliancePlan":{"title":"Multi-year accessibility plan","content":"In accordance with regulations, Phildar is committed to developing a multi-year accessibility plan. This plan will detail the actions planned to achieve RGAA compliance, with a progressive implementation timeline."},"improvements":{"title":"Accessibility measures implemented","content":"The following improvements have been implemented:","items":{"skipLink":"Skip link to jump directly to the main content","focusVisible":"Visible focus indicator on all interactive elements for keyboard navigation","accordions":"Accessible accordions with keyboard support (Enter/Space) and ARIA attributes (aria-expanded, aria-controls)","modals":"Modal dialogs with dialog role, aria-modal and Escape key to close","reducedMotion":"Respect for the user preference for reduced motion (prefers-reduced-motion)","semantics":"Semantic HTML structure with appropriate elements (nav, main, footer, article)","lang":"Language attribute dynamically set on each page according to the locale","formLabels":"Explicit labels (label, aria-label) on all form fields"}},"technologies":{"title":"Technologies used","content":"The following technologies are used for the operation of the website:","items":{"html":"HTML5","css":"CSS / Tailwind CSS","js":"JavaScript / TypeScript","react":"React 19","nextjs":"Next.js 15"}},"nonAccessible":{"title":"Non-accessible content","intro":"The content listed below is not accessible for the following reasons:","nonConformity":{"title":"Non-conformities","items":{"contrast":"Some colour contrasts may be insufficient","images":"Some CMS images may lack text alternatives","forms":"Some forms may not be fully accessible (missing labels, unassociated error messages)","headings":"The heading hierarchy (h1-h6) may be inconsistent on some pages"}},"exemptions":{"title":"Exempt content","items":{"thirdParty":"Content provided by third parties (customer reviews, payment widgets, interactive map)"}}},"feedback":{"title":"Feedback and contact","content":"If you are unable to access content or a service, you may contact the site manager to be directed to an accessible alternative or to obtain the content in another format.","email":"Send an email to {email}","emailAddress":"contact@happywool.com"},"recourse":{"title":"Enforcement procedure","intro":"If you notice an accessibility issue preventing you from accessing content or a feature on the site, and you report it to us but do not receive a satisfactory response, you are entitled to:","defensor":{"text":"Contact the Defender of Rights (Défenseur des droits)","url":"https://www.defenseurdesdroits.fr"},"prefect":{"text":"Send a complaint to the local delegate of the Defender of Rights","url":"https://www.defenseurdesdroits.fr/saisir/delegues"},"letter":"Send a letter by post (free of charge, no stamp required) to: Défenseur des droits, Libre réponse 11, 75342 Paris CEDEX 07"},"footerMention":"Accessibility: non-compliant","skipLink":"Skip to main content"},"homepage":{"badge":{"nouveau":"New","bestSeller":"Best seller","baisseDePrix":"Price drop"},"fromPrice":"From","colorsCount":"{count} colors","newsletterTitle":"€10 off","newsletterSubtitle":"from €35 purchase, by subscribing to the newsletter","newsletterPlaceholder":"Your email address","newsletterCta":"Valider","newsletterSuccess":"Thank you! You are now subscribed to our newsletter.","newsletterError":"An error occurred. Please try again.","newsletterDisclaimer":"*See offer terms. By subscribing, you agree to receive personalised marketing communications from Phildar. You can unsubscribe at any time. To learn more, see our privacy policy."},"home":{"h1":"Phildar: yarns, knitting wools and knitting & crochet patterns","phildarAddictCta":"Discover all creations"},"search":{"title":"Search","resultsFor":"Results for \"{query}\"","resultsForLabel":"Results for","quotedQuery":"\"{query}\"","noResults":"No results found for \"{query}\"","suggestions":"Suggestions","popularSearches":"Popular searches","trending":"Trending products","products":"Products","viewAllResults":"View all {count} results","clearSearch":"Clear search"},"retractation":{"button":"Withdrawal","modal":{"info":"Your order is already being prepared by our logistics team and will reach you very soon.","infoReturn":"You can send your parcel back on arrival with a free return label.","close":"Back","returnLabel":"Generate my return label"}},"expiredLink":{"seo":{"title":"Download link expired","description":"This download link is no longer valid. Find all your purchased patterns in the “My patterns” section of your account."},"title":"This download link has expired","intro":"For security reasons, the links we send by e-mail stay valid for a few days only.","loggedIn":{"instructions":"Good news: your pattern is yours to keep and remains available at any time from your account, in the “My patterns” section.","cta":"Go to my patterns"},"loggedOut":{"instructions":"No worries, your pattern is yours to keep: log in to your account, then head to the “My patterns” section to download it again.","cta":"Log in"},"homeButton":"Back to homepage","help":"Having trouble finding your pattern? Contact our customer service, we're here to help."},"b2b":{"latePayment":{"title":"Your deliveries are on hold due to late payment","contact":"Our sales team is available by phone at +33 (0) 970 609 939 or by emailto review your situation or for any additional information."},"distributeur":{"title":"Join PPYarns Pro","subtitle":"your Business Partner","ctaJoin":"Become a distributor","ctaLogin":"Sign in","ctaContact":"Send a request","intro":"Envie de travailler avec une entreprise patrimoniale, passionnée & engagée dans une stratégie omnicanale qui valorise la créativité et le fait-main ?\nNous sommes convaincus que c'est la complémentarité du web, du retail et du wholesale, qui font rayonner nos marques.","section2Title":"Votre succès est aussi le nôtre","section2Subtitle":"construisons-le ensemble","card1":{"title":"des conditions commerciales avantageuses","item1":"Une gestion optimale de vos stocks : réassort possible à la pelote","item2":"Une remise dynamique adaptée à votre activité","item3":"Des catalogues de patrons, des fils, de la laine et du coton à tricoter et à crocheter, de la mercerie"},"card2":{"title":"Un accompagnement pensé pour être à vos côtés","item1":"Un commercial & un service client dédiés","item2":"Un groupe d'entraide entre distributeurs","item3":"Un site pro performant pour faciliter vos commandes et votre suivi","item4":"Des préconisations de merchandising"},"card3":{"title":"Un service logistique sur-mesure","item1":"Possibilité de commander sans minimum de quantité","item2":"Maîtrise de vos coûts logistiques avec des franco de port raisonnables","item3":"Une expédition rapide & le meilleur taux de service du secteur"},"card4":{"title":"Une communication partagée","item1":"Partage du plan d'animation commerciale, pour une communication anticipée et impactante","item2":"Une aide à la communication autour de vos événements (ateliers, ciné-tricot)","item3":"Des showrooms de présentation de collections"},"card5":{"title":"des supports à la vente personnalisés","item1":"Des patrons modèles disponibles un mois avant la sortie des catalogues en BtoC","item2":"Visuels catalogues, affiches, pochettes kit, nuanciers, carrés tricotés","item3":"Classeur de présentation des modèles","item4":"Abonnement aux fiches modèles"},"outro":"PP YARNS Pro commercialise Phildar, LA référence historique du fil à tricoter et à crocheter et de la mercerie incontournable ainsi que la marque Pingouin.\n\nDistribuées à travers un réseau de plus de 1 000 revendeurs et points de vente, en France et à l'international, nos marques françaises accompagnent tous les passionnés du fil dans leurs créations.","gallery":{"phildarItem1":"120 ans d'histoire","phildarItem2":"15 catalogues/an dédiés à la Femme, l'enfant, la layette, les accessoires, l'homme...","phildarItem3":"Designs Français","phildarItem4":"Un savoir-Faire inimitable","phildarItem5":"+ de 800 références couleurs"}},"devenirDistributeur":{"pageTitle":"Become a distributor","metaDescription":"Join the PPYarns & Co. distributor network. 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Please try again.","successTitle":"Thank you for your request!","successMessage":"Your request has been registered. A sales representative will contact you as soon as possible.","backHome":"Back to home"}},"pointVideos":{"seo":{"title":"Knitting and crochet stitch videos - Woolschool","description":"Watch every knitting and crochet stitch from the Woolschool on video: garter stitch, stockinette, ribbing, seed stitch, double crochet, granny square… Search a stitch and learn it step by step."},"title":"Stitches on video","intro":"Every knitting and crochet stitch from the Woolschool, explained step by step on video. 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Women's Cardigan Model Geneviève

This product is no longer available